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Website Terms & Conditions

Copyright

All rights, including copyright, in Heard It On The Grapevine's web site and its contents, are either, owned or licensed by/to Heard It On The Grapevine, or owned or licensed to The Holt Partnership Limited, or otherwise used by Heard It On The Grapevine as permitted by applicable law..

In accessing Heard It On The Grapevine's webpages, you agree to access the contents solely for your own private use but not for any public use. You can download and use the service on a single CPU at a time and can print out a single hard copy of any part of the content on Heard It On The Grapevine website for your personal use.

Except as permitted above, you undertake not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of Heard It On The Grapevine's website without the prior written permission of Heard It On The Grapevine or in accordance with the Copyright, Designs and Patents Act 1988.

Terms and Conditions

Access to, and use of, this site is provided by Heard It On The Grapevine subject to the following Terms and Conditions:

1. Use of this site constitutes your acceptance of these terms and conditions, which take effect immediately on your first use of the site. Heard It On The Grapevine reserves the right to change these terms and conditions at any time by posting changes online.

2. You are responsible for reviewing regularly information posted online to obtain notice of such changes. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified by the posted changes.

3. Material may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial home use. Any other use
requires the prior written permission of Heard It On The Grapevine. You agree not to adapt, alter or create a derivative work from any of the material contained in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or
cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

4. This site and the information, names, images, pictures, logos and icons regarding or relating to Heard It On The Grapevine, its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose,
non-infringement, compatibility, security and accuracy. In no event will Heard It On The Grapevine be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site. Heard It On The Grapevine does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the materials. The names, images and logos identifying Heard It On The Grapevine or third parties and their products and services are proprietary marks of Heard It On The Grapevine and/or third parties. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any licence or right under any trademark or patent of Heard It On The Grapevine, or any other third party.

5. If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

6. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England and Wales.

7. If these Terms and Conditions are not accepted in full, you do not have permission to access the contents of this website and therefore should cease using this website immediately.

Refunds Policy

Under the The Consumer Protection (Distance Selling) Regulations 2000 Act, you have certain rights with regards to a refund on various of our services.

In all respects, notification of a refund for any of our services must be made through our Online Billing system by raising a Support Ticket. This is done by visiting the following URL and clicking the Support Ticket Button/link. The support ticket system allows us to respond to your problems and enquiries as quickly as possible. When we make a response to your support ticket, you will be notified via email.

Refunds may occasionally be offered at the discretion of the management.

https://www.hearditonthegrapevine.co.uk/accounts

Networking Subscriptions for Full and Season Ticket Membership

A full refund will be given for either of these memberships if the request is made within 7 days of the  Invoice date and payment was made by cheque. A refund will only be made to the original account holder and payment will be made by using the original payment details.

Banner Advertising

No refund will be given on this service, due to advertising slots having to be reserved in advance.

Business Directory & Micro Website

No refund will be given on either of these services.

Property System

Estate Agents can cancel their monthly subscription at any time, without penalty, via our Online Billing system.

For Private sales and if the request is made within 7 days of the Invoice date, a full refund will be made less a 3.5% administration charge. The Administration charge relates to the non refundable commission charge we incurred from our Payment processor on your initial payment. However, where the client has already sent in their property information and work has commenced to add your property to the database, then no refund will be made.  A refund will only be made to the original account holder and payment will be made by using the original payment details.

Classified Advertisements

Since advertisements are immediately uploaded to our Website and viewable to the general public, no refund will be given on this service.

Registered Address:
Heard It On The Grapevine Limited
6 The Holt
Welwyn Garden City
Hertfordshire
AL7 2HU

Registered in England & Wales, No. 6994031

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